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I would like to say a special thank you to all the folks at Alpha Air Center. We had some special situations and AAC was more than willing to go above and beyond to help us. Thank you to Kim and Cody for the amazing service. I recommend Alpha Air Center as a great stop.
Flew back in to JLN with another ferry flight. Alpha Air upped their game with their new facility and has some very professional and welcoming staff. One of the best FBOs I have been to in my travels.
Good people, good service and good fuel prices. What more could you ask for? I’ll be back.
Alpha bent over backwards to take care of my RV-8 and offered a crew car to use to get to the hotel for the night. FIRST CLASS.
I flew through Joplin with a Lancair during a ferry flight. The lineman was already waiting for me on the ramp to wave me in. They have a really nice facility and let me use their crew car overnight to get to the hotel. I will definitely be back.
One of the nicest experiences with a FBO I have had. Called two days ahead to reserve a car and spoke to a very accommodating person. When we arrived a little bit later than we thought we would, no problem. Taxing to the ramp there was a lineperson waiting for us. When we got in the office everything was ready to go, just needed copies of my DL and CC. They even had the rental car right outside the door running with the AC on due to the 90+ heat! Fuel cost was very reasonable and my plane was ready to go when we returned two days later. A very good experience! This is what GA should be about!
Stayed with Alpha Air for a few nights and received some of the best customer service I have ever experienced. Everyone was so nice to us and I would highly recommend stopping here for any of your needs in Joplin.
J T Solano
Stopped in for refueling on the way from Florida to Boulder. They were very helpful and friendly, marshaled us into the winds as we asked for a quick turn. We were refueled and out in less than 15 minutes. Also gave additional price break for buying over 200 gal. Lowest cost anywhere!!!
Stopped in Joplin at Alpha Aviation based on the great reviews. We weren’t disappointed. Cody marshaled us to parking, chocked the wheels and got us a hotel. Very friendly service and reasonable prices. Thanks guys.
Handled two quick turns today, one with fuel, without a hitch. From Kim at the desk to the line guys our experience was first rate in our Saratoga. A definite go back for next time, and they are Pilot-N-Paws friendly!!
If I could give Alpha six stars I would. My wife and our two small kids stopped here for Christmas. Not only do they have the cheapest fuel prices around, but they have outstanding service. Our plane was there for three days. I told them to just tie it down. But they went above and beyond and put our 1976 Cessna 172 in the hangar, because there was a winter storm on the way. I never asked and they did it on their own. This is the kind of operation your uncles and grandparents will talk about when they mention, “the good ole days of general aviation.” My hats off to their staff and their work ethic. They truly deserve all the business they’re getting. By the way, when we stopped on 12/22, their ramp was full of airplanes. I didn’t see too many across the way at the other guy’s place. I think that says something.
We were very pleased with the service we received this Saturday. We were promptly greeted by extremely friendly staff who met us at the airplane. Very accommodating of all our needs… Even our Alaskan Malamute! Great FBO to stop at!!! Highly recommend!! It’s FBOs like this that make GA flying fun and relaxing. Thanks
Being a professional pilot I would like to go on record regarding customer service with Alpha Air Center. My two recent stops at Alpha Air Center have been met by friendly, enthusiastic and competent line, office and management personnel. The building is new, modern and up to date with the amenities that make a pilot’s stay comfortable. I give two thumbs up to this FBO and I look forward to giving my business to Alpha Air Center when I land in Joplin in the future.
Arrived at 8:45 pm with facility posted hours as closing at 9. Lineman (Jay) could not have been nicer and more helpful. When he heard that hotel could not send shuttle for 45 minutes or more, he offered us the use of the airport loaner car (which we returned around 7 am the next day). He loaded the car and had the A/C cooling while we took care of the paperwork. We were stopping on the way from San Antonio to Oshkosh and had planned a different fuel stop on the way back, until we got this kind of service. So, we came back on our return. Even told some Cirrus owners we met at KOSH about the place, and they came there too. We saw them arriving as we were pre-flighting after our lunch stop on the way home. GREAT PLACE TO STOP FOR FUEL AND REFRESHMENTS!!!
We were very impressed with the great service received at Alpha Air Center on 8/7/12. The line service folks were right there to meet our Citation, making sure our passengers were on their way into town right away, and handling our fueling needs promptly for the outbound flight. Alpha Air’s service is very professional, but at the same time warm and friendly toward both the passengers and flight crew. A crew car is available, and their jet fuel price at the time of our visit was excellent. This is a good stop for a quick-turn or an overnight…We will definitely return.